Support

Last updated: October 26, 2026

Need help with Photospital? Email support@photospital.com and we'll get back to you.

Common questions

How do I restore a photo?

Open Photospital, tap to choose a photo, then tap Restore Photo for a one-tap fix. You can also pick an individual tool — Enhance, Repair, Colorize, Upscale, Cutout, Erase, AI Edit, or Animate. Each tool runs on the result you're currently looking at, so you can stack them, and Undo steps back through the chain.

My photo came out rotated or cropped

Photospital straightens photos automatically based on how they were taken. If a result still looks wrong, tap Undo and try again, or email us the photo and we'll take a look.

What does the subscription include?

Photospital Pro unlocks unlimited restores and every tool in the app. It's offered monthly or yearly, with a 3-day free trial. Payment is charged to your Apple Account at confirmation of purchase.

How do I manage or cancel my subscription?

Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel any time at apps.apple.com/account/subscriptions, or in the app under Settings › Manage Subscription. You can also restore a previous purchase from Settings › Restore Purchases.

Are my photos private?

Your photos are sent to our processing service only to produce your result, and we don't sell them or use them to train models. See the Privacy Policy for details.

Still stuck?

Email support@photospital.com with the photo and what you tried, and we'll help.